HELP CENTRE
Frequently asked questions
Quick answers to common questions. If you need personalised guidance, contact our team.
Pharmacy and Imports (FAQs)
Do you offer wholesale pricing?
Yes - subject to volume and availability.
Do you supply vaccines needing cold storage?
Yes - we follow cold-chain aware handling where required.
Where do your products come from?
We source from Asia (China) and Europe (Belgium and the Netherlands).
How do I choose the right product?
Tell us the species, age/stage and purpose - we will guide you based on availability.
Yes - subject to volume and availability.
Do you supply vaccines needing cold storage?
Yes - we follow cold-chain aware handling where required.
Where do your products come from?
We source from Asia (China) and Europe (Belgium and the Netherlands).
How do I choose the right product?
Tell us the species, age/stage and purpose - we will guide you based on availability.
Clinic and Field Services (FAQs)
Do you provide farm visits?
Yes - by booking.
Can you design a vaccination schedule?
Yes - species- and risk-based programmes can be provided.
Do you offer pet neutering?
Yes - by appointment.
What should I prepare for a farm visit?
Location, species, approximate numbers, current challenges and any records available.
Yes - by booking.
Can you design a vaccination schedule?
Yes - species- and risk-based programmes can be provided.
Do you offer pet neutering?
Yes - by appointment.
What should I prepare for a farm visit?
Location, species, approximate numbers, current challenges and any records available.
Farms (FAQs)
Do you sell animals?
Availability depends on production cycle.
Can I visit the farm?
Visits can be arranged by appointment for learning or partnership discussions.
Do you support outgrowers?
We can discuss aligned partnerships and practical standards.
Availability depends on production cycle.
Can I visit the farm?
Visits can be arranged by appointment for learning or partnership discussions.
Do you support outgrowers?
We can discuss aligned partnerships and practical standards.
Cold Store and Butchery (FAQs)
Do you take bulk orders?
Yes - subject to availability and planning.
Where is meat sourced from?
Primarily from Eunizer Farms and accredited partners.
Do you offer frozen storage?
Supported where applicable.
Yes - subject to availability and planning.
Where is meat sourced from?
Primarily from Eunizer Farms and accredited partners.
Do you offer frozen storage?
Supported where applicable.
Community Support (FAQs)
Can a farmer group invite Eunizer for training?
Yes - request a session with location and topic.
Do you run seasonal campaigns?
Yes - outreach can be scheduled around high-risk periods and community needs.
How can NGOs or associations partner?
Co-plan outreach, logistics and materials support.
Yes - request a session with location and topic.
Do you run seasonal campaigns?
Yes - outreach can be scheduled around high-risk periods and community needs.
How can NGOs or associations partner?
Co-plan outreach, logistics and materials support.
General (FAQs)
What are your opening hours?
Monday to Friday: 08:00 – 17:00.
Do you deliver?
Yes. Delivery available by motor bicycle; large purchases delivered by van.
Where do you cover for farm visits?
Ashanti Region (standard coverage). Eastern, Bono and Ahafo Regions for commercial farmers with larger-scale production (by arrangement).
Can I contact you on WhatsApp?
Yes. WhatsApp (Ghana): +233 24 701 3240.
Do you support farmer groups and cooperatives?
Yes—community sessions can be scheduled by request.
Can I order by WhatsApp?
Yes—WhatsApp is the fastest ordering and enquiry channel.
Do you deliver outside Ashanti?
Yes—delivery depends on order size and location; farm visits outside Ashanti are for commercial farmers by arrangement.
Monday to Friday: 08:00 – 17:00.
Do you deliver?
Yes. Delivery available by motor bicycle; large purchases delivered by van.
Where do you cover for farm visits?
Ashanti Region (standard coverage). Eastern, Bono and Ahafo Regions for commercial farmers with larger-scale production (by arrangement).
Can I contact you on WhatsApp?
Yes. WhatsApp (Ghana): +233 24 701 3240.
Do you support farmer groups and cooperatives?
Yes—community sessions can be scheduled by request.
Can I order by WhatsApp?
Yes—WhatsApp is the fastest ordering and enquiry channel.
Do you deliver outside Ashanti?
Yes—delivery depends on order size and location; farm visits outside Ashanti are for commercial farmers by arrangement.
